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Frequently Asked Questions

Some Common Questions

  • Can student loans be removed from my credit?

    Late payments on student loans can sometimes be removed, although student loan debt cannot be settled.

  • Can Texas Consumer Credit Services remove bankruptcies from my credit report?

    Every consumer's situation is different. If you have a bankruptcy on your credit report that you feel is inaccurate, misleading, incomplete, or unverifiable in some way then we can dispute it for you. As for getting it removed from your credit report that is not something we can promise or confirm. However, Texas Consumer Credit Services has successfully removed bankruptcies from our clients' credit reports in the past.

  • Does paying off my bills repair my credit?

    Unfortunately, the credit reporting system just doesn't work that way. When you pay your debt, the negative credit listing doesn't disappear. There is little difference between a paid negative item on your credit report, or an unpaid one. If you can afford to pay off your debts, we would always advise you to however.

  • Does Texas Consumer Credit Services bill in advance for services?

    No! We Do Not Charge in Advance For Credit Repair Services. In compliance with the Credit Repair Organizations Act, we only charge for credit repair services after they have been fully rendered. Your first payment to us is called an "Audit/Analysis Fee" and is charged after we have completed a full analysis of your credit report. Each monthly payment thereafter covers the monthly services fully rendered during the previous month.

  • How can bad credit be legally repaired?

    Because you are ultimately responsible for ensuring that your credit report is accurate, laws were enacted -- specifically the Fair Credit Reporting Act (FCRA) -- to assist you. The FCRA gives you the right to contact the credit bureaus directly to dispute items on your credit reports. You can dispute any and all items that are inaccurate, untimely, misleading, biased, incomplete or unverifiable. Any item that cannot be verified on your credit report must be removed.

    Goodwill Creditor Interventions may also be used to address an item on your credit report directly with your creditor. Also, the Fair and Accurate Credit Transactions Act (FACTA) of 2003 may be utilized primarily in situations where identity theft is concerned.

    Thousands of people have legally and successfully restored their credit and increased their credit score simply by enforcing their own legal rights. This type of process can be done individually if you have the time, and of course the patience, for the learning curve involved.

  • How do I get started?

    Simply submit your contact information for a FREE consultation and a credit analyst will contact you promptly. At this point you can sign up by phone or if you live close to one of our offices we can set up a FREE in office consultation.

  • How do you restore bad credit?

    We review and analyze your credit report and see what's bad and what could be better.

    We get right to work on both -- disputing any questionable items on your credit report and addressing the things we believe can help raise your credit score.

  • How long does it take to repair my credit?

    Everyone’s situation is unique and so is the time frame required to repair your credit, but the average customer is with us for 4-6 months.

    The majority of our clients see results within the first 35-45 days. The duration of the program depends on the number of items on your report that need to be disputed, as well as the responsiveness of the credit bureaus. That said, keep in mind that no company can promise any specific outcome simply because there are several third parties involved (e.g. Equifax, Transunion, Experian, your creditors, etc.) and no one can predict how they will respond.

  • How much can I expect my score to go up?

    It all depends. There are no two credit reports that are exactly the same. This means that improvements we make on one person's credit may or may not improve the score as much as another's. The “average”, we've found, never applies. We've seen scores go up 200+ points, and others just get the 20 point boost they needed to qualify for their home loan. Everyone's results will vary, but, you can be certain we will get you the best results possible.

  • Is Texas Consumer Credit Services Bonded?

    Yes. We carry surety bonds as required by state law and are registered with the Texas Secretary of State

  • Is there a discount for couples?

    You bet. Start the sign up process and you'll be able to add your spouse on for a discount after you sign yourself up first.

  • What is a frivolous dispute?

    The Credit Bureaus (CRA – Credit Reporting Agencies) must investigate items in question unless they consider your dispute frivolous. A blanket dispute (i.e. all negative information is challenged) may be considered evidence that the dispute is frivolous, or if you fail to provide any allegations concerning specific items in your file. Frivolous disputing will unnecessarily increase the amount of time it takes to repair your credit profile and your overall success rate. This is common error made by inexperienced credit repair consultants who simply dispute all negative items or most of your credit items on your credit report at one time without any specific basis for the dispute.

  • What is a Garnishment?

    A garnishment is a legal proceeding where a creditor can obtain a judgment on a debt to collect the payment in installments or in full by seizing the debtor’s assets (a bank account, their paycheck, etc.). The most common form of garnishment is wage garnishment. The most common debts for garnishments are: child support, Federal taxes, state taxes, unpaid judgments, student loans, court fines, and even credit card debt. If you do not pay your Federal Taxes or your Child Support they will submit the documentation to the court and get a court order and send it straight to your payroll office. Next thing you know your next paycheck is missing $200.

  • What is a Judgment?

    A judgment is a court decision of money owed to a creditor or lender. When you do not pay a creditor back they can take legal action against you. One form of that is bringing suit against you for the money owed. They will take you to court to try and get the money back. If they win then the court sets a judgment of what is owed and that judgment will report on your credit report for up to 7 years.

    Now you can also get a judgment from a Civil Suit. If someone sues you for damages or money owed and wins they can get a civil judgment against you to get their money as well. This will also report on your credit reports for up to 7 years.

  • What is a Lien?

    A Lien is a "claim" or hold on a property to secure repayment of a debt or satisfaction of a debt. Liens can be consensual or not. Some liens are consensual because of a contract between the debtor and the creditor. Examples of consensual liens are: Mortgages, Car Loans, and Secured Credit Cards. An example of a Non Consensual lien is a tax lien. If you do not pay your Federal taxes, the IRS will put a lien on your property. This ensures the government that when you sell your home they will get paid first.

  • What is Bankruptcy?

    Bankruptcy is a federal court process designed to help consumers and businesses eliminate their debts or repay them under the protection of the bankruptcy court. Bankruptcies can generally be described as "liquidations" or "reorganizations."

    Chapter 7 bankruptcy is the liquidation variety -- property is sold (liquidated) to pay off as much of your debt as possible, while leaving you with enough property to make a fresh start. Chapter 13 is the most common type of "reorganization" bankruptcy for consumers -- you repay your debts over three to five years.

    Both kinds of bankruptcy have numerous rules -- and exceptions to those rules -- about what kinds of debts are covered, who can file, and what property you can and cannot keep. Bankruptcies, of any kind, stay on your credit report for 10 years. All decisions regarding bankruptcy should be considered very carefully and not taken lightly.

  • What is Chapter 13 Bankruptcy?

    Chapter 13 bankruptcy is also known as "wage earner" bankruptcy because, in order to file for Chapter 13, you must have a reliable source of income that you can use to repay some portion of your debt. And to qualify for Chapter 13, your secured debts must be less than $922,975 and your unsecured debts less than $307,675.

    When you file for Chapter 13 bankruptcy you propose a repayment plan that details how you are going to pay back your debts over the next three to five years. The minimum amount you'll have to repay depends on how much you earn, how much you owe, and how much your unsecured creditors would have received if you'd filed for Chapter 7.

    If you have secured debts, Chapter 13 gives you an option to make up missed payments to avoid repossession or foreclosure. You can include these past due amounts in your repayment plan and make them up over time.

  • What is Chapter 7 Bankruptcy?

    Liquidation bankruptcy is called Chapter 7, and it can be filed by individuals (a "consumer" Chapter 7 bankruptcy) or businesses (a "business" Chapter 7 bankruptcy). A Chapter 7 bankruptcy typically lasts three to six months.

    In a liquidation bankruptcy, some of your property may be sold to pay down your debt. In return, most or all of your unsecured debts will be erased. You get to keep any property that is classified as "exempt" under the state or federal laws available to you (such as your clothes, car, and household furnishings). If you don't own much, chances are that all of your property is exempt and you have what is known as a "no asset" case.

    If you owe money on a secured debt (for example, a car loan, where the car is pledged as a guarantee of payment), you have a choice of allowing the creditor to repossess the property; continuing your payments on the property under the contract (if the lender agrees); or paying the creditor a lump sum amount equal to the current replacement value of the property. Some types of secured debts can be eliminated in Chapter 7 bankruptcy.

    Not everyone can file for Chapter 7 bankruptcy. For example, if your disposable income is sufficient, after subtracting certain allowed expenses and monthly payments for certain debts (including child support and debts that secure property), to fund a Chapter 13 repayment plan, you won't be allowed to file Chapter 7.

    Bankruptcy doesn't work on some kinds of debts. Though bankruptcy can eliminate many kinds of debts, such as credit card debt, medical bills, and unsecured loans, there are many types of debts, including child support and spousal support obligations and most tax debts that cannot be wiped out in bankruptcy.

  • What is the Fair Credit Billing Act?

    The Fair Credit Billing Act applies if you are a creditor billing customers for goods or services. The Act requires creditors to acknowledge consumer billing complaints promptly in writing and to investigate billing errors. The Act prohibits creditors from taking actions that adversely affect the consumer's credit standing until the investigation is completed, and affords other consumer protections during disputes. The Act also requires that creditors promptly post payments to the consumer's account and either refund over payments or credit them to the consumer's account.

  • What is the Fair Credit Reporting Act?

    The Fair Credit Reporting Act is the law put in place to protect consumers and regulate the consumer reporting agencies (CRAs). Commonly known as the FCRA, it was put in place to provide guidelines for the Credit Bureaus to make sure there is consistency between them, to make sure that accurate information is being reported, and to protect consumers from inaccurate information. It is also in place to ensure that credit bureaus and resellers of consumer reports provide information to creditors, insurers, employers, and others, do so with due regard for the confidentiality, accuracy, and legitimate use of such data. When those parties take adverse action on the basis of information in a credit report, they must identify the CRA that provided the report so that the consumer can learn how to get a copy to verify or contest its accuracy and completeness. Creditors and others may not knowingly provide false information to CRAs, which are required to maintain reasonable procedures to ensure the maximum possible accuracy of their data.

    The FCRA also states that you are entitled to a free copy of your credit report if you've been denied credit, insurance or employment and request the report within 60 days of notice, or if you can prove:

    • You are unemployed and plan to look for a job within 60 days
    • You are on welfare
    • Your report is inaccurate because of fraud
  • What is the Fair Debt Collections Practices Act?

    The federal Fair Debt Collection Practices Act or FDCPA prohibits certain debt collectors from engaging in abusive behavior. It covers debt collectors who work for collection agencies. It does not cover debt collectors that are employed by the original creditor (the business or person who first extended you credit or loaned you money). If a debt collector that works for a collection agency breaks the law, you can take steps to make sure it doesn't happen again.

  • What is the Truth in Lending Act?

    The Truth in Lending Act is federal law which sets minimum standards for the information which a creditor must provide in an installment credit contract. The Truth in Lending Act requires creditors who deal with consumers to disclose information in writing about finance charges and related aspects of credit transactions, including finance charges expressed as an annual percentage rate. The amount being financed, the amount of the required minimum monthly payment, the total number of monthly payments, and the APR must all be provided to the debtor prior to entering into the consumer credit contract. The Act also establishes certain requirements for the advertisement of credit terms. Overall, the goal is to enable you to make accurate comparisons of offers of credit.

  • Will Texas Consumer Credit Services simply dispute all my negative items?

    No! Federal Law requires that all disputes be submitted in good faith. During your consultation we will gather information about the items on your credit reports that qualify for a good faith dispute. We compile that information and use it to create your custom dispute letters. Not only is our process legal and in compliance with the FCRA, but it results in more efficient and effective disputing.

    Several companies out there simply take your credit reports and generically dispute every negative item without any information from you regarding the legitimacy of the negative items. Not only is this process illegal, it is ineffective and results in an extremely high return of frivolous responses.

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